Who we are
This website is operated by [YOUR NAME / COMPANY NAME] ("we", "us", "our"). We created the Tai Chi Protocol guide as an individual author. You can contact us at: taichiprotocol@proton.me
What data we collect and why
When you make a purchase
To process your order, we collect your name, email address, and billing information. Payment details (card number, etc.) are processed directly by our payment provider and are never stored on our servers.
When you visit this website
We may collect standard technical data through cookies and analytics tools: pages visited, time spent, browser type, and approximate location (country/region). This helps us understand how people find and use the site.
When you contact us
If you email us, we retain that correspondence to respond to your inquiry.
How we use your data
- To deliver your purchased download and send your receipt
- To send you order-related communications (confirmation, updates)
- If you opt in: to send you occasional emails about related content or updates to the protocol
- To improve the website based on aggregated, anonymous usage data
We do not sell your personal data to anyone. Ever.
Legal basis for processing (GDPR)
If you are located in the European Union, we process your data under the following legal bases:
- Contract performance — to fulfill your purchase and deliver the product
- Legitimate interests — to maintain basic website analytics and respond to support inquiries
- Consent — for any marketing emails, where you have explicitly opted in
Your rights (EU/EEA residents)
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Object to or restrict certain processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time for consent-based processing
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at taichiprotocol@proton.me. We will respond within 30 days.
Third-party services
We use a small number of trusted third-party services to operate this website:
| Service | Purpose | Their Privacy Policy |
|---|---|---|
| [Payment provider, e.g. Stripe / Gumroad / Lemon Squeezy] | Payment processing | [link] |
| [Email provider, e.g. Mailchimp / ConvertKit] | Email delivery | [link] |
| [Analytics, e.g. Google Analytics / Plausible] | Website analytics | [link] |
Each of these providers has their own privacy policy and data practices. We choose providers who comply with GDPR where applicable.
Cookies
This website uses cookies — small text files stored in your browser. We use:
- Essential cookies — required for the site to function (e.g., shopping cart)
- Analytics cookies — to understand site usage (only with your consent)
You can control cookie preferences through the banner shown on your first visit, or through your browser settings.
Data retention
We keep purchase records for up to 7 years for tax and accounting purposes. Email correspondence is retained for up to 2 years. Analytics data is aggregated and anonymized after 14 months.
Data transfers
If you are located in the EU and we use service providers based outside the EU (e.g., in the United States), those transfers are protected by standard contractual clauses or equivalent safeguards as required by GDPR.
Children's privacy
This website and its products are intended for adults. We do not knowingly collect data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Changes to this policy
If we make material changes to this policy, we will update the date at the top of this page. For significant changes, we will notify existing customers by email.
Contact
[YOUR NAME / COMPANY NAME]
Email: taichiprotocol@proton.me